Faculty and Staff Technology Support

  • Specialized Software Installation - Specialized software, Creative Cloud, can be installed directly onto your office computer. Details here!
  • Microsoft Office 365 - Faculty and Staff members can now access Microsoft Office 365 with their BU account and have access to Office Web Apps, OneDrive for Business, and Office ProPlus software installs for up to 5 personal computers and 5 mobile devices. Check the Microsoft Office 365 section below for more information.
  • ProofPoint perimeter email security - Faculty and Staff members now have vision into emails that are blocked at the perimeter via a personal quarantine and have control over how much and what is blocked. Check the ProofPoint Faculty/Staff guide for more information.
  • Duo Two-Factor Authentication - remote access to Faculty and Staff accounts is now protected by Duo Two-Factor Authentication. If you need access from off-campus, you need to enroll a device.
  • New Faculty/Staff Password Expiration Policy - since the implementation of Duo Two-Factor Authentication, the password expiration policy for Faculty/Staff has been increased from 90 days to 365 days.
  • Technology to facilitate working remotely - a guide to help you understand what options are available to you when working remotely.

Resources for Technology

Computer Account and Password Info

  • Each employee is assigned a userID and password to log onto their computer and access other university resources. Certain requirements must be followed when creating a new password.
  • View the password info page to learn about password complexity requirements as well as information about changing a known password as well as resetting a forgotten password.
  • Duo Two-Factor Authentication is required for remote access.
  • HuskyID Single Sign-On information.
  • Access Authorization Requests information.
  • View the Important Phishing information and remember to keep your password to yourself no matter how convincing an email request for your password looks.
  • Be sure to keep your campus office and phone info up to date with HR and other systems including the Outlook address book and web directory. To change it, log on to ESS (use your full email address for username), click on the "Employee Self-Service" tab, click on the "Personal Information" tab, click on "Address and Contact Information", then under "Campus Address", click on "Change Campus Address". Update your Office (Building & Room Number) and Work Phone (include the 570-389-), and click "Save Changes".
  • Please understand you will not get to keep your account once you separate from employment with the university, therefore it is recommended that you do not use your work email account for personal use.
  • Be aware of the acceptable use of technology policy as well as other Technology Policies, Guidelines and Practices.

Buying a new office computer?

For office computer purchases, view our current recommended computer configurations.

Class Folders

Faculty may request a network "dropbox" folder be created for students to upload assignments, documents, etc. This folder can be assigned a drive letter of your choosing. Students in that class section will be able to see the folder listed in their U: drive. They will be able to view only their files. To request a class folder, please enter a Help Desk Ticket, using the following categories: --Problem Type: Application Systems --Category: File Server --Symptom: Class folder request --Description: Please include course and section numbers.

Computing at BU

Mac Support

Email

Microsoft Outlook is the software available for employee email. Employees may access Outlook in two ways:

  • Using the full featured desktop client (Click Start button and locate Outlook or type "Outlook" to search for it).
  • Via the web, using Outlook on the Web (a.k.a Webmail).

Outlook support information and tutorials are available on the Outlook Support Page.

You may also access your email in another email client or on a mobile device such as a smartphone.

You can block more spam by turning on your Bulk filter. See ProofPoint perimeter email security information.

Emeritus E-Mail Privilege - Individuals who have been granted emeritus status, or anticipate being granted emeritus status, may request the privilege of maintaining a university email account. The granting of the email privilege is based upon emeritus status, and the individual providing voluntary services to the university. Details here!

Network and Local Storage Drives

  • Network and local storage is available on employee computers. View specific network storage information, including best practices tips.

Network Resources

Microsoft Office 365

SAP Assistance and Training Materials

Software

  • Office computers are installed with a full suite of Microsoft Office software.
  • Specialized Software Installation - There is a new method for installing Creative Cloud software onto your office computer. You may install the software yourself. Details here!
  • LinkedIn Learning - Faculty, staff, and students have access to 200,000+ instructional videos and 16,000+ expert-led courses designed to improve skills in a wide range of technical, business, and creative topics.
  • Links to specific BU software resources and tutorials are available on the software support page.
  • There are agreements in place to offer free or highly discounted software to Faculty/Staff, including Microsoft Windows operating systems and Microsoft Office software. Details here!

Support and Programming Requests

Telephone Services

Web Support

Wireless Internet Access

  • Bloomsburg University supports a state of the art 802.11a/g/n/ac wireless network in many locations across campus.
  • The wireless network will allow anyone with a wireless (WiFi) equipped laptop or device and a university account secure access to all network services, including the internet, without plugging into a network jack.
  • Guest wireless internet access is available for visiting guests that do not have their own university account.
  • Specific locations, requirements, and instructions for logging into the wireless network can be found on the wireless support page.

Technology Staff Login

  • POF (parts ordering)

Related links