Student Technology Support

BOLT and Zoom support

For BOLT and Zoom support, contact the IMDC at Bloomsburg University M-F 9am to 4pm via email at imdc@bloomu.edu or by phone at 570-389-2065. You can also visit the IMDC Infobase for support articles and solutions at https://bloomuimdc.freshdesk.com.

The Latest

• Protect your account today! Remote access to student accounts will be protected by Duo Two-Factor Authentication. If you need access from off-campus, you need to enroll a device.
• Your email account is now protected by ProofPoint perimeter email security. Students now have vision into emails that are blocked at the perimeter via a personal quarantine and have control over how much and what is blocked. Please check the ProofPoint Student guide for more information.
• We only offer wired connectivity in residence halls and apartments upon demand, so you should plan to connect wirelessly. If your computer does not have a wireless network adapter, we recommend that you purchase one prior to arriving on campus. Any student requiring wired connectivity may submit a Wired Network Connection Request through the Office of Residence Life. There is a cost for this service.
• Microsoft Office software is now available to students free of charge for personal use on up to five devices. Check the Software Purchasing Info page for installation instructions as well as other discounts available to you.
• Office Web Apps and OneDrive are now available through your Office365 student email account webmail.

Online Piracy Notification

It is illegal to host or distribute copyrighted materials without permission.

• Copyrighted materials include but are not limited to images, software, audio, and video files.
• Copyright support page

Student HuskyID Account Credentials

• HuskyID Username and Password information
• Change your known HuskyID Password
• Reset your forgotten HuskyID Password
• HuskyID Single Sign-On information
• Duo Two-Factor Authentication information
• Important account phishing scam information

Student Email Account

• Student Email Webmail Logon
• Student Email Information
• ProofPoint perimeter email security information
• Student Email Mobile Device and Email Software Configuration Information
• Student Email Frequently Asked Questions (FAQ)
• Student Email Policy (PRP 3408)

Student Network Storage Drives

• Students receive network storage space which is automatically mapped on campus computers and is also accessible over the web.
• Students also receive OneDrive, a cloud storage solution, with their Office365 student email account.
• Student Network Drive information

Student Web Page Support

• All students receive "MyWeb" webspace.
• Student website assistance

Student Printing at BU

• Printer paper use policy, print balance, and print job dispute information
• Printing from personal devices

WiFi Wireless Internet Access

• Bloomsburg University provides a state of the art 802.11a/g/n/ac wireless network throughout academic buildings as well as residence halls and apartments.
• The wireless network allows students with a wireless-equipped computer or other electronic device access to all network services, including the internet, without plugging in to a network jack.
• Wireless (WiFi) Network Information

Network Resources

• BOLT - Online Course Materials.
• MyHusky - Student Information System.
• Student Email Logon Link
• Student File Server Remote Access
• Faculty/Staff Directory | Student Directory
• Emergency Notification System (BU Alert)
• Textbook Cost Lookup Tool
• Course Search - View courses offered based on department and semester.

Computing at BU

• Acceptable Use of Technology Policy (PRP 2550)
• Technology Policies, Guidelines, and Practices
• Computer Lab Logon Information
• Computer Lab Locations and Software
• Purchasing tips for Computers and Software
• BU Mobile App | Mobile Web Site
• How to clear your browser cache
• Virtual Desktop Infrastructure - Connect to a lab computer from your dorm or off-campus location.
• Media Player Classic can play DVDs in classrooms and computer labs.

Residential Student Support

• Residential Computing website
• Wired Network Connection Request (Note: you will see Access Denied screen - click login button and enter your huskies@bloomu.edu info)

Software and Tutorials

• Creative Cloud (Adobe, Dreamweaver, Photoshop, etc) Install on PCs
• Creative Cloud (Adobe, Dreamweaver, Photoshop, etc) Install on Macs
• Free or Discounted Software Information
• LinkedIn Learning - access a digital library of 200,000+ instructional videos covering a wide range of topics.

Video Resources

• Streaming Video Uploads
• Video Equipment Loans

Work for Technology Support Services

• Student Employment Application (includes position descriptions)
• Student Worker e-Time