Instructional Media Design Center

Instructional Media Design Center

 

Front view of library
Andruss 206 - Closed for Winter/Spring
Phone 570-389-2065
Note: During evenings and weekends, this number will forward to the 24/7/365 BOLT Support number: 1-866-921-0473

Hours of Operation  
Spring - M-F, 9 a.m. to 4 p.m.
Note: The IMDC is currently closed to walk-ins. For assistance please call the number provided or email us at: imdc@bloomu.edu

IMDC Staff
Emily Madden
Max Mersereau
Mikey Rumbough
Nathan Uitz

IMDC GAs
Robb Bell

Manager of IMDC
Chaya Merrell | 570-389-5235

Instructional Support Specialists
Jared Kishbaugh | 570-389-5375
Jonathan Hedrick | 570-389-3877


IMDC on YouTube

Welcome!

Our mission is to assist instructors with the use of various instructional technologies and achieve higher learning in the classroom.

One of the main instructional tools we support is our integrated learning platform named BOLT. BOLT stands for Bloomsburg Online Learning and Teaching and is powered by Desire2Learn. We have 24/7/365 support available for BOLT: on-campus support during our working hours and afterhours support from our vendor D2L.

BOLT Support for Everyone

  • Use the BOLT Support widget in BOLT
    • Use the Search Articles tab to search for a solution to your problem
    • If you submit a request for support please enter your full name or BU email in the Requester field!
  • Go to https://bloomuimdc.freshdesk.com NOTE: Login is for support agents only at this time! Do not try to login to the IMDC Infobase.
  • Contact us during our hours of operation listed on this page
    • 570-389-2065
    • imdc@bloomu.edu
      Note: This number will forward to the 24/7/365 BOLT Support number: 1-866-921-0473
  • After hours? Call 1-866-921-0473 or visit https://community.brightspace.com/bloomu



BOLT Support for Instructors

  • Use the BOLT Support widget in BOLT
  • Stop by the IMDC in Andruss Library 206 during our hours of operation
  • Go to https://bloomuimdc.freshdesk.com
  • BOLT Help Course in BOLT: Click Help, then BOLT Help Course

Access more documentation in the BOLT Help Course in BOLT

Follow these steps to access the BOLT Help Course:

  1. Log into BOLT at https://bolt.bloomu.edu
  2. Click the BU Account Login button
  3. Login to BOLT: HuskyID is your BU email address and Password is the same as your BU email password
  4. After login, click on Help in the navbar.
  5. Click on BOLT Help Course to access the course



IMDC Location for Instructors

Winter 20

Email us for 1:1 assistance.

Spring 21

Visit us in the Virtual Learning Lounge via the Virtual Learning Lounge widget in BOLT.



Zoom Support for Everyone



Staff Zoom Training

We are offering a special series of trainings for staff on Zoom this January. These three sessions include the basics to get you Zooming, advanced Zoom skills, and how to host events with Zoom. We are offering each session twice per day- one in the morning and one in the afternoon.

Details on how to access these sessions are in the email sent to staff entitled "Zoom Training Sessions for Staff Next Week". If you can't find the email and would like to attend please reach out to us at zoomadmin@bloomu.edu!