Work Order Requests

Entrance to BU
Work Order Coordinator
Phone: 570-389-4586
Fax: 570-389-5048

How do I get problems or things fixed?

To request a repair to correct a problem on the grounds, in an office, work area, or building a work request needs to be submitted. A work request can be submitted electronically, via email, or by calling.

Electronic submissions, however, are limited to just those staff who have the software licenses and access such as your department secretary, support staff, or faculty advisor. Within Residence Halls the community (CA) or residential (RA) assistants have this electronic access.

When logging in as a licensed user to the Work Order System, do so with your existing BU user name and password. If your position requires the inputting of work requests and you do not have access, please contact the work order staff at 570-389-4586 or email

Work requests can be submitted 24 hours a day 7 days a week through the maintenance work order system at or by contacting the Work Order staff at 570-389-4586. They are available 8:00 a.m. to 4:30 p.m. Monday – Friday.

After hours, weekends, holidays or during weather/emergency closings contact University Police at ext. 2211 or 4168.

Work Requests are typically for problems with doors, locks, bathrooms, windows, lighting, heating, cooling, broken furniture, cleaning, office moves, accident hazards, event setups, etc.

The work order staff will:

  • Receive and process all work requests
  • Establish work request priorities
  • Assign work to appropriate FM groups
  • Respond to questions from requesters